“The courtesy, follow-up and general organization of BVH is unparalleled. All staff strongly understands the emotional attachment to our canine family member, Jess, and it’s that understanding that sets you all apart. Bravo!” – Mark Meloche

“Thank you so much for taking the time to make Porter feel comfortable, answer all my questions and help me feel like I am making the best decisions for her! I truly appreciate all the care and support you all give my pets!” – Sophie M

“I was overwhelmed with everything that was going on and I felt like I was treated as the only patient there, so impressed. This is exactly what I was hoping for in a veterinary clinic. Thanks so much to everyone for taking so much care and time with pet” – Nancy Carl

“The staff is always super friendly and informative. Everyone who works there seems to truly love animals and are not just there for a job.” – Georgia Andrews

“Professional, knowledgeable, caring veterinarians and staff. Clean, bright clinic. Excellent value for services received.” – Anne Carchesio
“Great service, very informative and passionate about animals.” – Marnie Shumka

“I get very anxious when it comes to the health of my accident prone dog. The staff at Burnaby vet really treat pets with love and care. I really feel like Dr Richter can empathize with her patients. I know my dog is in the best hands in their care.” – Natalie Smyth

“Very thorough initial visit. I truly felt my pet was given top quality care. Thank you!” – Debbie Dang
“5 stars. Always courteous and helpful.” – Cathy Cordell

“As a working mom, very grateful to have been able to leave my sick dog under your hospital care for this last month and for a reasonable cost. I don’t know what I would’ve done had I not found your place. Thank you, thank you!” – Linda de Jardin

“All of young ladies are great, and I love joking with them. Claudia is a very honest, down to earth individual who has fantastic knowledge and of course dedication.” – Brian Borsof

“You guys are the best. I know everyone. Everybody is caring and understanding. I have no hesitation coming in knowing my situation will be taken care of, like with Oliver’s frequent visits. Thank you.” – Karen Yoshioka

“Great Doctors and staff, if you want the best care possible for your pet, this is the place to go.” – Neil Hinks